Joy-Fuller Rehabilitation Center
Quality Data

Measuring the Quality of Inpatient Rehabilitation at Winter Haven Hospital

Winter Haven Hospital Joy-Fuller Rehabilitation Center helps patients in our community regain their independence following back injuries, bone and joint injuries, strokes, brain injuries and major surgery.

Joy-Fuller Rehabilitation Center is the only accredited inpatient rehabilitation facility in Polk, Highlands and Hardee counties. Some Skilled Nursing Facilities call themselves rehabilitation centers, but they are not accredited. They are licensed as nursing homes. Your doctor may recommend post acute care in a rehabilitation center. The patient and family have the right to choose the facility.

Physicians, therapists, nurses, social workers and others work as a team with you and your family to achieve your goals for regaining independence. Rehabilitation can be offered to patients with a wide range of conditions. All numbers and rates listed below are for patients discharged January 1, 2010 through December 31, 2010.

Condition	# of Patients Treated at Joy-Fuller Rehabilitation Center (UDS)
Stroke	143
Cardiac	18
Lower Body Fractures	41
Joint Replacement surgery rehab	31
Brain Injury	16
Spinal Cord Injury	19
Multiple Trauma	10
Other neurologic (brain or nerve) problems	11
Amputation	8
Other conditions	44
Total	341

Excellence in rehabilitation is measured by efficiency (how quickly you reach your goals), outcomes (percent of goals achieved, percent discharged home) and patient satisfaction with care received.

More than 800 rehabilitation centers measure quality using a national database called the Uniform Data System (UDS) for Medical Rehabilitation in Buffalo, New York. The care received by patients at Winter Haven Hospital is compared with over 420,000 rehabilitation patients throughout the nation.

The data shown below shows Joy-Fuller Rehabilitation Center compared with other hospitals using that database for patients from January 1, 2010 through December 31, 2010.

Patient Safety

Measure	Joy-Fuller Rehabilitation Center	Nation
Falls (per thousand patient days)	6.52	6.60
Skin breakdown from pressure (per patient based on examination of patients)	1.67	3.85

 

Length of Stay:

 

Measure	Joy-Fuller Rehabilitation Center	Nation (UDS)
Average Length of Stay	12.7 days	13.6 days

 

Intensity of Services:

 

Measure	Joy-Fuller Rehabilitation Center	Expected
Average hours of Therapy	3.05 hours	3.0 hours
Nursing hours (per patient day)	9.02 hrs	8.58 hrs (other Magnet hospitals)

 

Outcomes of Therapy:

 

Measure	Joy-Fuller Rehabilitation Center	Nation (UDS)
Functional improvement	23.9 points	25.8 points
Percent of patients discharged home	77.4%	75.6%

 

Patient Satisfaction with Care:

 

Patient satisfaction is measured using Medicare’s national survey (HCAHPS). Patients in all types of hospital care are compared across the nation. The data shown is for January 1, 2010 – December 31, 2010.

Measure	Joy-Fuller Rehabilitation Center	Nation
Satisfaction with outcomes	81.08 (score)	78.58 (Score)
Rating of teamwork	80.77 (score)	78.85 (Score)
Overall satisfaction	82.68 (score)	83.37 (Score)